Free delivery worldwide for orders over $100.

Free UK delivery for all orders over £60.

For UK orders delivery is £2.99. All of our UK orders are sent using Royal Mail Tracked.

For international orders delivery costs £4.99. All of our international orders are sent using FedEx tracked delivery.

If you have placed an order to the UK please note that standard delivery should take 2-3 business days (excluding weekends and national holidays).

For international orders delivery should take 3-7 business days.

Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

No all of our Jewellery is sent in packaging that can fit through your letter box, so you don't have to worry about staying in for the delivery.

Yes we ship internationally! We want everyone to be able to enjoy our jewellery.

For international orders delivery costs £4.99 and is free for orders over $100. All of our international orders are sent using FedEx tracked delivery and takes 3-7 business days to arrive.

All international orders include duties and taxes at checkout, so there will be no additional charges upon delivery.

We want you to be completely happy with your new purchase. However, if for any reason you are not completely satisfied with any items you may return them to us within 30 days of receiving your order unworn and unused, together with the original packaging.

To submit a return/exchange please click here.

Currently we do not cover the shipping costs for international returns/exchanges.

*Please note that earrings and any other pierced jewellery cannot be returned or exchanged for hygiene reasons.

*Goods remain the responsibility of the customer until we receive them back. We cannot accept any responsibility for loss of items in the post.

Please allow up to 7 working days after the refund has been processed for the refund to be credited to your account. This is down to your bank or card issuer and is out of our control. Refunds will be credited to you via the original method of payment.

In the unlikely event that you receive a faulty item we will be happy to refund you in full or send out a replacement. Please send us an email at hello@cadenajewellery.com and someone from the team will take care of it for you.

You must return any applicable gifts with purchases that you received as a part of your order and in its original condition. Failure to return gifts with purchases may result in deduction of its value from final return value.