Yes! Our pieces are 100% waterproof, sweat-proof, and tarnish-resistant, so you never have to take them off. Shower in them, swim in them, live in them. No fading, no green skin, no weird discoloration. Just jewelry that actually lasts.

P.S. Our customers wear their pieces every single day (even in the ocean) and say they still look as good as new.

Nope, never. We don’t do cheap, low-quality metals. All our pieces are nickel-free and hypoallergenic, so they’re safe for sensitive skin and won’t turn green, even with everyday wear.

If you’ve ever been let down by jewelry that claims to be “gold” but flakes off after a week—trust us, we get it. That’s why we made sure our pieces look and feel expensive, without the crazy price tag.

We use high-quality 14K gold plating over stainless steel—aka the best combo for jewelry that’s both durable and beautiful. It won’t rust, won’t tarnish, and won’t lose its shine.

Our gemstones? We use only natural stones that are hand-cut and set for that luxe, high-end look. Think vintage-inspired, but built to last.

So yeah, it’s not just gold-plated. It’s Cadena gold-plated. Big difference.

We use a curated selection of natural stones, each chosen for its unique beauty and meaning.

Unlike synthetic or glass stones, natural gemstones have depth, variation, and energy that make every piece one of a kind.

Want to see the full list of stones we use and their benefits? Click here to explore them all.

We get this a lot, and honestly? Our pieces look and feel just as expensive as designer jewelry—but without the ridiculous markup.

• Same high-quality craftsmanship
• Waterproof + tarnish-resistant
• Designed to last (not just a one-season trend)

Other brands might use cheaper plating that fades in weeks, but we’ve tested and perfected our pieces to make sure they actually hold up. That’s why our customers wear them every single day—and keep coming back for more.

No, we don’t. All our jewelry is handcrafted, designed in-house, and shipped from our UK and US warehouses.

Unlike cheap dropshipped jewelry, which often contains low-quality alloys, mystery metals, and even lead, sometimes exceeding legal safety limits.

Our pieces are made with high-quality 14K gold plating over stainless steel—waterproof, tarnish-resistant, and safe for sensitive skin as it's not worth risking your health for jewelry that won’t last.

We personally inspect every piece to ensure luxury quality without the insane markup. No mass production, no long shipping times—just beautiful, handcrafted jewelry made to last.

We stand by our quality 100%, which is why we offer a lifetime warranty on all our pieces. If your jewelry ever tarnishes, breaks, or doesn’t hold up, we’ll replace it, no questions asked.

Not sure? Try it risk-free—we also offer free easy returns & exchanges if it’s not love at first wear.

We believe sustainability isn’t just a buzzword—it’s a commitment. Here’s how we’re making a real impact:

One Tree Planted for Every Order – With every purchase, we plant a tree to help offset carbon emissions and support global reforestation.

Sustainable Materials – We use high-quality, long-lasting metals instead of cheap alloys that break down quickly and end up in landfills.

Ethically Sourced Stones – Our natural gemstones are carefully selected from responsible suppliers.

Eco-Friendly Packaging – We keep it minimal and recyclable—no unnecessary plastic waste.

Quality Over Fast Fashion – Unlike mass-produced, disposable jewelry, our pieces are handcrafted to last, meaning less waste and fewer replacements.

We’re always looking for ways to do better. Have suggestions? We’re listening.

Our jewellery is made by specialist craftsmen in Thailand & England. We work extremely closely with each partner to ensure we produce the best design with the best ethical practices.

For more information see our Ethics & Sustainability page.

No all of our jewellery are Hypoallergenic and completely nickel free.

Most of our necklaces come with an adjustable chain, so you can wear them at different lengths depending on your vibe. Each product page has exact measurements, but if you need help picking the right length, check our size guide!

And if you hate those clunky extenders? We hear you. Some styles come in multiple chain length options so you can get the perfect fit without the extra links.

We offer fast & reliable shipping because we know you won't want to wait to wear your new jewelry.

UK: 1-3 business days

US: 2-5 business days

US & International: 5-7 business days (sometimes sooner!)

We pack and ship orders ASAP, and you’ll get tracking info the second it leaves our hands. Need it super fast? Check out our express shipping options at checkout.

Yes! We ship worldwide 🌎 because good jewelry should have no borders.

Just a heads-up: international shipping times vary depending on location, and customs fees (if any) are set by your country. But don’t worry, we do everything we can to make sure your order gets to you quickly and hassle-free.

It's currently only Canada that to might have to pay additional fees upon delivery.

Of course! The second your order ships, we’ll send you a tracking number via email. You can also follow its journey every step of the way here.

If you don’t see your tracking email, check your spam folder (sometimes it likes to hide there). Still can’t find it? Drop us a message, and we’ll sort it out for you.

Please just drop us an email on hello@cadenajewellery.com.

We are available from 9.30am-5.30pm monday to friday (excluding bank holidays), however we do work hard to be able to answer any questions you may have anytime of the day as your customer satisfication is our biggest goal.

Please reach out to us at your earliest convenience to hello@cadenajewellery.com. Our order packing is a quick process, and once completed, cancellation becomes difficult. It's important to note that even after contacting us, we cannot guarantee the cancellation of your order.